BUSINESS · INTERMEDIATE

Customer Experience 101

Turn everyday interactions into lasting trust.

◷ 110 minutes◫ 3 learning modules◈ Intermediate
Onbrivo learning
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About this course

Discover methods for active listening, issue resolution, and consistent customer support.

What you'll learn

3 lessons
01
Understand the customer journeyLesson 1
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02
Listen with intentionLesson 2
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03
Resolve and follow upLesson 3
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SCORM modules

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